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By checking the Terms of Service box and completing your purchase of a product (the “Product”) from Success with Soul, Inc., a Georgia corporation (“Success with Soul, Inc.” or the “Company”), you agree that you have read, understood, and agree to the following Terms and Conditions of Use (these “Terms”). These Terms constitute a binding agreement between you and Success with Soul, Inc. and they govern your access to and use of the Product. Your access to and use of the Product requires your compliance with these Terms.
EMAIL ADDRESS COLLECTION AND COMMUNICATIONS CONSENT
By completing this purchase, you affirmatively consent to receive commercial email communications from Success with Soul, Inc. through our email service providers (currently Kartra and Beehiiv) and any successor providers. These communications may include weekly newsletters, promotional offers, product updates, customer success stories, administrative messages, and transactional confirmations related to your purchase.
You may withdraw your consent and unsubscribe from marketing communications at any time by clicking the unsubscribe link at the bottom of any email or by emailing hi@successwithsoul.co. Withdrawal of marketing consent does not affect our right to send transactional or service-related communications relating to your active purchases, account, or legal matters.
You agree that your email address and any other personal information you provide will be true, accurate, and complete, and you will update this information promptly when it changes. If you provide any information that is untrue or inaccurate, not current, or incomplete, or if Success with Soul, Inc. reasonably suspects that your information is untrue or inaccurate, not current, or incomplete, Success with Soul, Inc. may, in its sole discretion, suspend or terminate your right to access the Product. You agree to provide Success with Soul, Inc. with such proof of your identity as it may reasonably request from time to time.
For details on how we collect, use, share, and retain your personal information, please review our Privacy Policy at https://successwithsoul.co/privacy-policy/, which is incorporated into these Terms by reference.
COPYRIGHT
The Product you are purchasing includes materials protected by intellectual property laws, including but not limited to written text, logos, photos, videos, music, art, designs, graphics, software, AI Tools, prompts, workflows, and templates. You may view, download, print, email, and use materials from the Product for personal, noncommercial purposes only. You may not republish, reproduce, duplicate, copy, display, distribute, create a derivative work, or otherwise use any material from the Product for commercial purposes. Any reproduction or unauthorized use of any materials found in the Product shall constitute infringement. Your purchase grants you a single, limited, nonexclusive, non-transferable, nonsublicensable license to the specific materials you have purchased (including free and paid content) for the term set forth for the applicable Product herein. All content you obtain through the Product is the property of Success with Soul, Inc., and your license only allows for personal, non-commercial use solely by you.
DMCA NOTICE AND TAKEDOWN PROCEDURE
Success with Soul, Inc. respects the intellectual property rights of others and expects users of the Product, the Success with Soul website, and any associated platforms (including but not limited to the Success with Soul Shop, the Mindful Business Academy portal, The Room, the $1K/Day Experiment, and any community spaces) to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), Success with Soul, Inc. will respond expeditiously to claims of copyright infringement that are reported to its designated Copyright Agent identified below.
Filing a DMCA Notice of Infringement. If you are a copyright owner or an agent authorized to act on behalf of a copyright owner and you believe that any content on Success with Soul, Inc.’s website, Products, or community spaces infringes upon your copyright, you may submit a notification pursuant to the DMCA by providing the following information in writing to the designated Copyright Agent:
- A physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Success with Soul, Inc. to locate the material (including, where possible, the URL where the material appears);
- Information reasonably sufficient to permit Success with Soul, Inc. to contact the complaining party, such as a postal address, telephone number, and an email address;
- A statement that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Designated Copyright Agent. Notifications of claimed infringement should be sent to:
Copyright Agent Success with Soul, Inc. c/o Kathryn Kordsmeier Email: legal@successwithsoul.co
Counter-Notification. If you are a user and believe material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notification to the Copyright Agent containing: (i) your physical or electronic signature; (ii) identification of the material removed and the location where it appeared; (iii) a statement under penalty of perjury that you have a good faith belief that the material was removed by mistake or misidentification; (iv) your name, address, and telephone number; and (v) a statement consenting to the jurisdiction of the United States District Court for the Northern District of Georgia and accepting service of process from the original complaining party.
Upon receipt of a valid counter-notification, Success with Soul, Inc. will forward it to the original complaining party. If the original complaining party does not file an action seeking a court order within ten (10) business days, Success with Soul, Inc. may restore the removed material at its discretion.
Repeat Infringer Policy. Success with Soul, Inc. will, in appropriate circumstances and at its sole discretion, terminate the accounts of users who are repeat infringers of copyright. A user may be deemed a repeat infringer if Success with Soul, Inc. determines they have been the subject of two or more valid DMCA notifications.
Misrepresentations. Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be subject to liability for damages. Success with Soul, Inc. reserves the right to seek damages from any party that submits a fraudulent or abusive DMCA notice or counter-notice.
RECORDING + LIKENESS
By participating in any live workshops, programs, or events hosted by Success with Soul, you acknowledge and agree that these sessions may be recorded. These recordings, which may include your voice, likeness, or contributions (e.g., questions, comments, or discussions), are the sole property of Success with Soul, Inc. We reserve the right to edit, repurpose, and distribute these recordings for commercial purposes, including but not limited to, creating courses, training materials, or marketing content.
If you prefer not to be included in the recordings, please contact us at hi@successwithsoul.co prior to the event to make arrangements, such as opting out of interactive portions. Your participation in these events constitutes your consent to this policy.
TRADEMARKS
“Success with Soul” is a federally registered trademark owned by Success with Soul, Inc. Additional brand names, slogans, logos, and product names used by Success with Soul, Inc. (including but not limited to “Mindful Business Academy,” “The Room,” “The $1K/Day Experiment,” “Whole Soul List,” “Email List Love,” and other proprietary product names) are common-law trademarks of Success with Soul, Inc. and are protected under applicable trademark law regardless of registration status.
Success with Soul, Inc.’s trademarks and trade dress may not be used in connection with any product or service that is not Success with Soul, Inc.’s, in any manner likely to cause confusion among consumers, or in any manner that disparages or discredits Success with Soul, Inc.
From time to time, the Product will legally utilize trademarks owned by third parties. These trademarks are the respective property of their owners.
DISCLOSURES AND EARNINGS DISCLAIMER
Success with Soul, Inc. has made reasonable efforts to ensure that all information in the Product has been tested for accuracy. Success with Soul, Inc. makes no guarantees regarding the results that you will see from using the information provided in the Product.
Success with Soul, Inc. disclaims liability for incidental or consequential damages and assumes no responsibility or liability for any loss or damage suffered by any person as a result of use of the information provided in the Product. Success with Soul, Inc. assumes or undertakes no liability for any loss or damage suffered as a result of the use of any information found in the Product.
Success with Soul, Inc. has made reasonable efforts to ensure that all business information, including but not limited to any references to technology or business methodology, provided in the Product has been tested for accuracy. Success with Soul, Inc. assumes no responsibility for your decisions or for policies or practices that you implement based on information in the Product. Everything provided in the Product is for informational and educational purposes only.
Earnings Disclaimer. Any statements related to income, earnings, revenue, profit, sales, leads, list growth, or business performance referenced anywhere in the Product, in Success with Soul, Inc.’s marketing materials, or in customer testimonials are examples of what may be possible. They are NOT representations, guarantees, or predictions of the results you specifically will achieve.
You acknowledge and agree that:
(a) Individual results vary significantly based on numerous factors including your skills, experience, prior business assets, market conditions, the time and effort you invest, your audience, your offerings, and factors beyond Success with Soul, Inc.’s control;
(b) Some people who purchase informational products like ours do not implement what they learn and obtain little or no result;
(c) Any income or earnings examples or testimonials provided are EXCEPTIONAL results, are NOT representative of typical results, and should NOT be relied upon as a basis for your purchase decision;
(d) Success with Soul, Inc. has not audited or verified every customer outcome and does not warrant the accuracy of any third-party testimonial beyond confirming the testimonial was given by a real person describing their actual personal experience;
(e) Past performance is not indicative of future results;
(f) Success with Soul, Inc. makes no warranty, express or implied, that you will achieve any specific income, revenue, profit, or business outcome from purchasing or using the Product;
(g) You assume all risk associated with any business decision, investment, marketing strategy, or other action you take based on information from the Product.
You are solely responsible for your decisions, actions, and results. Success with Soul, Inc. is not responsible for your earnings, income, sales, list growth, or any other performance as a result of the actions you take based upon the information provided in the Product. The Product is provided for informational and educational purposes only and does not constitute legal, financial, tax, medical, psychological, or other professional advice.
USE OF TESTIMONIALS AND ENDORSEMENTS
Success with Soul, Inc. follows the Federal Trade Commission’s Endorsement Guides (16 CFR Part 255), as revised, regarding the use of endorsements and testimonials in advertising. All testimonials displayed in marketing materials or in the Product:
(a) Were provided by real customers describing their actual personal experience with the Product;
(b) Were submitted voluntarily via text, audio, video, or other recorded form;
(c) Represent the individual experience of the testimonial provider and are NOT representative of typical results;
(d) May reflect material connections to Success with Soul, Inc., including but not limited to free Product access, affiliate compensation, or other consideration, which will be disclosed where applicable;
(e) Have not been edited in ways that materially distort the testimonial provider’s stated experience;
(f) May be removed or updated at the discretion of Success with Soul, Inc.
Individual results vary. Testimonials are not an indicator that you will have the same or similar results. Success with Soul, Inc. does not guarantee the accuracy of testimonial claims beyond confirming they were provided by real customers.
POLICIES FOR AI TOOLS, CUSTOMGPTS, AND AI-POWERED PRODUCTS
Certain Products sold through Success with Soul, Inc., including but not limited to products offered in the Success with Soul Shop, the Mindful Business Academy, the Scale with AI course, The Room, the $1K/Day Experiment, and any associated trainings or bundles, may include artificial intelligence tools, prompt systems, workflows, automations, CustomGPTs, AI-powered templates, AI-powered spreadsheets or Airtable bases, or other AI-powered resources (collectively, “AI Tools”).
AI Tools may be delivered in various formats, including CustomGPT access links via OpenAI’s ChatGPT platform, prompt libraries, templates designed for AI systems, workflow instructions, AI-powered spreadsheets or applications, training videos or written materials explaining how to use AI systems, and recorded demonstrations.
By purchasing or accessing any AI Tool, you agree to the following additional terms, which supplement (and do not replace) the other provisions of these Terms.
a. Third-Party Platform Dependency. Many AI Tools rely on third-party platforms, including but not limited to OpenAI / ChatGPT, Anthropic / Claude, Google Gemini, Microsoft Copilot, Perplexity, Canva, Zapier, Airtable, and other AI or automation platforms. Success with Soul, Inc. does not own or control any of these third-party platforms. As a result, functionality may change, features may be modified or removed, pricing may change, access requirements may change, and platforms may discontinue features entirely. Success with Soul, Inc. is not responsible for any change made by a third-party provider that affects the performance, functionality, availability, or value of any AI Tool, and you agree that no refund or other remedy will be owed by Success with Soul, Inc. on the basis of any such third-party change.
b. Platform Account Requirements. Some AI Tools require you to maintain your own paid account with a third-party AI platform, such as ChatGPT Plus, Claude Pro, or other paid AI subscriptions. It is your sole responsibility to obtain and maintain any required third-party account at your own expense. Success with Soul, Inc. is not responsible if you lose access to an AI Tool because you do not maintain a required platform subscription or your account is suspended or terminated by the third-party provider.
c. AI Output Disclaimer. AI Tools generate outputs based on probabilistic models. As a result, outputs may contain errors, produce incomplete or outdated information, generate inaccurate or fabricated information (“hallucinations”), reflect bias present in training data, or produce content that requires substantial human review and editing. You agree that you are solely responsible for reviewing, verifying, fact-checking, and approving any AI-generated output before relying on it, publishing it, sending it to clients, or using it in any commercial or personal context. Success with Soul, Inc. makes no guarantees regarding the accuracy, legality, suitability, originality, or reliability of any AI-generated output. You assume all risk associated with your use of AI-generated outputs.
d. Educational and Informational Use Only. All AI Tools and AI-powered Products sold through Success with Soul, Inc. are provided for educational and informational purposes only. They do not constitute legal advice, financial or investment advice, tax advice, medical or mental-health advice, psychological or therapeutic advice, business consulting, or any other professional service. You are solely responsible for consulting with appropriate licensed professionals before making any decision based on AI-generated output or any AI Tool obtained from Success with Soul, Inc.
e. License to Use AI Tools. When you purchase an AI Tool, Success with Soul, Inc. grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the AI Tool for your own personal or single-business use only. You may not resell the AI Tool, distribute the AI Tool, share CustomGPT access links publicly or with any third party, provide the AI Tool to your clients or use it on a “done-for-you” basis to serve clients without express written permission, create derivative tools, prompts, or workflows for resale based on the AI Tool, redistribute prompts or workflows contained in the Product in any form (including by paraphrasing or rewording), or use the AI Tool to train, fine-tune, or develop any competing AI model or product. All AI Tools, including all prompts, workflows, instructions, templates, and underlying intellectual property, remain the sole and exclusive property of Success with Soul, Inc. unless otherwise stated in writing.
f. Prohibition on Sharing Access Links. If a Product includes access to a CustomGPT, private AI assistant, shared Airtable base, or other private AI system through a unique link, that link is for your individual use only. You may not share the link publicly, share the link with clients, share the link with coworkers, contractors, or team members beyond yourself, post the link on the internet or in any social media or community space, or grant access by any other means. Unauthorized sharing of access links may result in immediate termination of access to the Product and all other Success with Soul, Inc. products, revocation of access without refund, and legal action under the intellectual property and indemnity provisions of these Terms.
g. AI Product Updates and Discontinuation. AI technology evolves rapidly. Success with Soul, Inc. reserves the right, in its sole discretion, to update, modify, retire, discontinue, replace, or rebuild any AI Tool at any time, with or without notice. Unless explicitly stated in the product description at the time of purchase, your purchase does not guarantee future updates, continued compatibility with any specific third-party platform, or any specific level of functionality over time. If a third-party platform on which an AI Tool depends becomes unavailable, materially changes its terms, or is discontinued, Success with Soul, Inc. may elect, at its sole discretion, to migrate the AI Tool to another platform, rebuild the AI Tool, or retire the AI Tool, and no refund will be owed.
h. AI Platform Policy Compliance. When using any AI Tool provided through Success with Soul, Inc., you agree to comply at all times with the published terms of service, usage policies, content policies, and acceptable use policies of any third-party AI platform involved, including but not limited to OpenAI’s Terms of Use and Usage Policies, Anthropic’s Usage Policies, Google’s Generative AI Prohibited Use Policy, and the terms of any other AI or automation platform you use in connection with the AI Tool. You are solely responsible for any violation of any third-party platform’s policies, and Success with Soul, Inc. is not liable for any consequence (including account suspension, content removal, or legal action) arising from your violation of any such policy.
i. User Inputs and Third-Party Data Processing. When you use an AI Tool, you may input information into a third-party AI platform (such as ChatGPT, Claude, or Gemini). That information is transmitted to and processed by the third-party platform under the third-party platform’s privacy policy and data practices, not under the privacy practices of Success with Soul, Inc. You are solely responsible for the information you input, including any personal data of yours or any third party (such as your clients, customers, or audience). Success with Soul, Inc. is not responsible for any breach, exposure, or misuse of data resulting from your input of information into any AI Tool or third-party AI platform.
j. Prohibition on Inputting Confidential, Sensitive, or Regulated Data. You expressly agree NOT to input into any AI Tool, or into any third-party AI platform accessed through an AI Tool, any of the following: (i) protected health information (PHI) as defined under HIPAA or any equivalent foreign law; (ii) personally identifiable information (PII) of any third party (including without limitation your clients, customers, employees, or audience members) without that third party’s documented consent and a lawful basis to share it with the relevant AI platform; (iii) financial account numbers, payment card data, or other regulated financial information; (iv) Social Security numbers, government identification numbers, or equivalent identifiers; (v) login credentials, passwords, API keys, or other authentication data; (vi) information subject to a non-disclosure agreement, confidentiality obligation, attorney-client privilege, or other legal duty of confidentiality owed to any third party; (vii) trade secrets belonging to any third party; (viii) information about minors; or (ix) any other information whose disclosure to a third-party AI platform could violate any applicable law, regulation, or contractual obligation. You acknowledge that data you input into an AI Tool or third-party AI platform may be retained, processed, used to improve AI models (depending on the third party’s policies and your account settings), accessed by the third party’s personnel, or otherwise exposed in ways outside Success with Soul, Inc.’s control. You assume all risk associated with your input of any information into any AI Tool, and you agree to indemnify and hold harmless the Success with Soul, Inc. Parties from any claim, loss, regulatory action, or damages arising from your violation of this provision.
k. AI Bias, Safety, and Content Risks. AI Tools may, despite reasonable safeguards, generate output that is biased, offensive, defamatory, factually incorrect, or otherwise objectionable. Success with Soul, Inc. makes no warranty that AI Tools will produce content that is appropriate, lawful, non-discriminatory, or suitable for any particular use. You agree to review all output for legal compliance (including FTC advertising and endorsement rules, copyright law, and applicable AI disclosure laws) before using it in any public or commercial context, and you assume sole responsibility for any consequence of publishing, transmitting, or relying on AI-generated content.
l. No Use to Develop Competing Products. You agree that you will not use any AI Tool, AI Product, prompt, workflow, training, or output obtained from Success with Soul, Inc., directly or indirectly, to develop, train, fine-tune, or commercialize any product, course, GPT, prompt library, template, or service that competes with Success with Soul, Inc. or any of its Products. This includes, without limitation, using AI Tools or their output as training data, reference material, or “inspiration” for a competing offer. Violation of this provision will be treated as a material breach of these Terms and will entitle Success with Soul, Inc. to all available remedies, including injunctive relief and disgorgement of profits, in addition to revocation of access without refund.
m. Survival. The provisions of this Section that by their nature should survive termination of these Terms or your access to any Product (including, without limitation, license limitations, intellectual property protections, indemnity, disclaimers, and prohibitions on sharing access links and developing competing products) will survive any such termination.
YOUR RESPONSIBILITY AND LIMITATION OF LIABILITY
YOU UNDERSTAND AND AGREE THAT SUCCESS WITH SOUL, INC. LIMITS ITS LIABILITY IN CONNECTION WITH YOUR USE OF THE PRODUCT AS SET FORTH HEREIN. YOU AGREE NOT TO HOLD SUCCESS WITH SOUL, INC., ITS AFFILIATES, OR ITS OR THEIR AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, CONSULTANTS, OR ADVISORS (COLLECTIVELY, THE “SUCCESS WITH SOUL, INC. PARTIES”) LIABLE FOR ANY DAMAGES, EXPENSES, LOSSES, SUITS, CLAIMS, AND/OR CONTROVERSIES THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF THE PRODUCT. THE SUCCESS WITH SOUL, INC. PARTIES WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES OF ANY KIND, HOWEVER CAUSED, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR USE, INCURRED BY YOU, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT ANY OF THE SUCCESS WITH SOUL, INC. PARTIES ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO SUCCESS WITH SOUL, INC. DURING THE SIX (6) MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE.
THE SUCCESS WITH SOUL, INC. PARTIES ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER, HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION.
YOUR ACCESS TO AND USE OF THE PRODUCT IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH THE PRODUCT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND USING THE PRODUCT.
BY ACCESSING THE PRODUCT, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED. ACCORDINGLY, YOU AGREE TO WAIVE THE BENEFIT OF ANY LAW, INCLUDING, TO THE EXTENT APPLICABLE, CALIFORNIA CIVIL CODE SECTION 1542 (OR ANY ANALOGOUS LAW OF ANY OTHER STATE OR PROVINCE), THAT OTHERWISE MIGHT LIMIT YOUR WAIVER OF SUCH CLAIMS.
Carve-Outs from Limitation of Liability. Notwithstanding the foregoing, the limitations of liability set forth in this section do NOT apply to: (i) your obligations under the INDEMNITY section below; (ii) your infringement of Success with Soul, Inc.’s intellectual property rights; (iii) any gross negligence, fraud, or willful misconduct by you; (iv) your breach of the CONFIDENTIALITY section; (v) your breach of the ACCOUNT SHARING AND ACCESS section; or (vi) any obligation, liability, or remedy that cannot be limited or excluded under applicable law.
INDEMNITY
You agree to defend, indemnify, and hold the Success with Soul, Inc. Parties harmless from and against any and all losses, claims, suits, actions, liabilities, obligations, costs, and expenses (including reasonable attorneys’ fees and expenses) that any Success with Soul, Inc. Party suffers as a result of: (i) your infringement, misappropriation, or violation of any intellectual property right of Success with Soul, Inc. or any third party; (ii) your breach of any provision of these Terms; (iii) your violation of any applicable law or regulation; or (iv) any harm caused by you to any third party (including, but not limited to, other Participants), whether through your conduct, your use of the Product, content you post or share, or otherwise.
Success with Soul, Inc.’s right to indemnification under this section does not extend to losses caused by Success with Soul, Inc.’s own gross negligence or willful misconduct.
JURISDICTION AND VENUE
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without giving effect to its conflict of laws principles. Subject to the BINDING ARBITRATION AND CLASS ACTION WAIVER section below, the state and federal courts located in Atlanta, Georgia shall have exclusive jurisdiction over any case or controversy arising from or relating to the Product, including but not limited to these Terms. By using this Product, you hereby submit to the exclusive jurisdiction and venue of these courts and consent irrevocably to personal jurisdiction in such courts and waive any defense of forum non conveniens.
BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.
Informal Dispute Resolution. Before initiating any arbitration or court proceeding, you and Success with Soul, Inc. agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Product, or your relationship with Success with Soul, Inc. (each, a “Dispute”) informally for at least thirty (30) days. To begin the informal dispute resolution process, you must send a written notice of the Dispute to Success with Soul, Inc. at hi@successwithsoul.co, describing the nature and basis of the Dispute and the specific relief sought. The thirty (30) day informal resolution period begins on the date the notice is received. If the Dispute is not resolved within thirty (30) days, either party may proceed to binding arbitration as provided below.
Agreement to Arbitrate. You and Success with Soul, Inc. agree that any Dispute that is not resolved through informal dispute resolution shall be resolved exclusively through final and binding arbitration, rather than in court, except as expressly provided in this section. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
Arbitration Administrator and Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the AAA’s Consumer Arbitration Rules then in effect, as modified by these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. If the AAA is unable or unwilling to administer the arbitration, you and Success with Soul, Inc. will agree on an alternative arbitration administrator, or, failing such agreement, will request that a court of competent jurisdiction appoint one.
Arbitration Location and Procedure. The arbitration will be conducted in Atlanta, Georgia, or, at your election, by telephone, video conference, or written submissions, in accordance with the AAA Rules. The arbitration will be conducted by a single neutral arbitrator. The arbitrator will be bound by these Terms.
Arbitration Fees. Payment of all arbitration filing, administrative, and arbitrator fees will be governed by the AAA Rules. Success with Soul, Inc. will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous.
Arbitrator’s Authority. The arbitrator shall have the exclusive authority to resolve any Dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. The arbitrator shall have the authority to grant any remedy that would otherwise be available in court, including injunctive and declaratory relief, except that the arbitrator may only award individual relief in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
CLASS ACTION WAIVER. YOU AND SUCCESS WITH SOUL, INC. AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND SUCCESS WITH SOUL, INC. AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
JURY TRIAL WAIVER. YOU AND SUCCESS WITH SOUL, INC. EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN CONNECTION WITH ANY DISPUTE BETWEEN THE PARTIES.
Exceptions to Arbitration. Notwithstanding the foregoing, the following Disputes are NOT subject to the arbitration requirement: (i) any Dispute that may be brought in small claims court in Fulton County, Georgia, or in the small claims court of the party’s county of residence, so long as the matter remains in such court and is brought only on an individual (non-class, non-representative) basis; (ii) any action by Success with Soul, Inc. to seek injunctive or other equitable relief in a court of competent jurisdiction to protect or enforce Success with Soul, Inc.’s intellectual property rights, including but not limited to copyrights, trademarks, trade secrets, and the confidentiality of the Product materials; and (iii) any other Dispute that applicable law requires to be heard in court.
30-Day Right to Opt Out. You have the right to opt out of this arbitration agreement by sending written notice of your decision to opt out to hi@successwithsoul.co within thirty (30) days after first becoming subject to these Terms. Your notice must include your full name, mailing address, email address used to make the purchase, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out, neither you nor Success with Soul, Inc. can require the other to participate in an arbitration proceeding under this section. If you do not opt out within thirty (30) days, you will be deemed to have accepted this arbitration agreement.
Severability of Arbitration Provisions. If any portion of this arbitration agreement is found to be unenforceable, the unenforceable provision shall be severed and the remainder shall remain enforceable. However, if the Class Action Waiver is found unenforceable, the entire arbitration agreement shall be null and void.
Survival. This BINDING ARBITRATION AND CLASS ACTION WAIVER section will survive the termination of these Terms.
ACCOUNT SHARING AND ACCESS
Each Product purchase grants access to one (1) named primary purchaser plus one (1) additional named individual who is either the primary purchaser’s spouse, domestic partner, OR a single named business partner (the “Authorized Additional User”). The Authorized Additional User must be named at the time of purchase or designated via written request to hi@successwithsoul.co within thirty (30) days of purchase. Only the primary purchaser may change the Authorized Additional User designation, and only one (1) change per twelve (12) month period is permitted.
You may not share, transfer, sublicense, sell, rent, or otherwise grant access to the Product, your account, member-only content, course materials, community spaces, CustomGPT links, or any other Product asset to anyone other than yourself and the named Authorized Additional User. Prohibited sharing includes but is not limited to:
(a) Sharing login credentials with any person other than the Authorized Additional User; (b) Allowing more than two (2) individuals (the primary purchaser plus the Authorized Additional User) to access any portion of the Product, including courses, membership content, coaching benefits, community spaces (including Skool groups, The Room, $1K/Day Experiment, MBA portal, and any associated communities), or AI Tools; (c) Posting Product content (videos, recordings, written materials, prompts, templates, workflows) on any public or private platform accessible to non-Authorized persons; (d) Distributing Product downloads to any third party; (e) Using the Product to provide services to clients in a manner that effectively gives those clients access to Product content (use of skills learned is permitted; redistribution of materials is not); (f) Sharing CustomGPT links or any other AI Tool access link with any third party (further addressed in the AI Tools section above).
Unauthorized sharing will result in immediate termination of access to the Product and all other Products of Success with Soul, Inc., forfeiture of any payments made, and reservation of all rights to pursue damages, including liquidated damages where applicable and reasonable attorneys’ fees.
REVERSE ENGINEERING AND SCRAPING PROHIBITION
You agree not to, and not to permit any third party to: (i) reverse engineer, decompile, disassemble, or attempt to derive the source code, underlying ideas, algorithms, prompts, or instructions of any Product, AI Tool, CustomGPT, automation, software, or template provided by Success with Soul, Inc.; (ii) scrape, crawl, harvest, or use automated means to access, extract, copy, or compile any content from the Product, the Success with Soul website, or any associated community spaces; (iii) extract or attempt to extract the underlying prompts, instructions, or system messages of any CustomGPT or AI assistant provided as part of the Product; (iv) use any Product content, output, or material to train, fine-tune, or develop any machine learning model, language model, or AI system; (v) circumvent any technical measures designed to protect Product content; or (vi) probe, scan, or test the vulnerability of any system or network associated with the Product.
CONFIDENTIALITY (COMMUNITY)
Success with Soul, Inc. respects your privacy and insists you agree to respect the privacy of Success with Soul, Inc. and all other users of the Product (“Participants”). Any confidential information (“Confidential Information”) shared by Participants or by any Success with Soul, Inc. representative in the course of coaching calls, group calls, community discussions (including Skool, The Room, $1K/Day Experiment communities, MBA portal discussions, and any associated private spaces), Voxer conversations, written submissions, or other private settings is confidential, proprietary, and belongs solely and exclusively to the disclosing party. All Parties agree not to disclose, reveal, or make use of any Confidential Information or any transactions, during discussions, in the Private Groups, or otherwise. You agree not to use such Confidential Information in any manner other than in discussion with other Participants. Both Parties will keep Confidential Information in strictest confidence and shall use best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss, and theft. You agree not to violate Success with Soul, Inc.’s publicity or privacy rights. You shall promptly notify Success with Soul, Inc. in writing of any circumstances that may constitute unauthorized disclosure, transfer, or use of Confidential Information. By purchasing the Product, you acknowledge and agree that if you violate or display any likelihood of violating this provision, Success with Soul, Inc. and/or other Participants will be entitled to equitable relief, including a decree of specific performance or injunctive relief, to prohibit any such violations.
PROHIBITED CONDUCT
You agree not to: (i) make false or defamatory statements of fact about Success with Soul, Inc., its officers, employees, contractors, or the Products; (ii) disclose any Confidential Information as defined in the CONFIDENTIALITY section above, including but not limited to information shared by other Participants in private community spaces, coaching sessions, or group calls; (iii) harass, threaten, abuse, or intimidate any Success with Soul, Inc. personnel or other Participant; (iv) impersonate any person or entity; (v) use the Product or community spaces to solicit other Participants for products, services, or business opportunities without prior written consent from Success with Soul, Inc.; (vi) use the Product or community spaces for any unlawful purpose; or (vii) engage in any conduct that materially disrupts the Product, community spaces, or Success with Soul, Inc.’s ability to deliver services.
Nothing in this section is intended to prohibit, nor shall be construed to prohibit, your right to share honest opinions, reviews, or experiences with the Product. The Consumer Review Fairness Act and similar laws protect your right to review products honestly. This section prohibits factual misrepresentation and breach of confidentiality, not honest expressions of opinion or experience.
ACCESS MAY BE REVOKED AT ANY TIME
Success with Soul, Inc. reserves the right, in its sole discretion, to revoke access to the Product at any time. Success with Soul, Inc. also reserves the right, in its sole discretion, to revoke access to the Product without providing a refund if any content has been copied or used in an unauthorized manner, if you breach any provision of these Terms, or if any payment is past due. This includes copying the concept, creating a competing product using the information learned from the Product, or violating the ACCOUNT SHARING AND ACCESS section. Success with Soul, Inc. reserves the right to pursue damages for unauthorized use of Product materials.
MODIFICATIONS TO THE PRODUCT
Success with Soul, Inc. reserves the right to modify or discontinue, temporarily or permanently, the Product (or any part thereof) with or without notice. You agree that Success with Soul, Inc. will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Product.
EQUITABLE RELIEF
You acknowledge and agree that in the event of certain breaches of these Terms, Success with Soul, Inc. may suffer irreparable injury, such that no remedy at law will afford it adequate protection against, or appropriate compensation for, such injury. Accordingly, you agree that Success with Soul, Inc. shall be entitled to any equitable relief, including a decree of specific performance or injunctive relief, without having to post a bond, as may be granted by a court of competent jurisdiction.
REFUND POLICIES
We stand behind the quality of our digital products and courses. We offer a 7-day, no-questions-asked refund on all digital products and self-paced courses. If you’re not satisfied, just email us within 7 days of purchase and we’ll process your refund—no hassle, no hard feelings.
Memberships, subscriptions, and coaching services can be canceled at any time to avoid future charges, but past payments are non-refundable after 7 days.
We will NOT provide refunds more than 7 days following the date of purchase. After day 7, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.
If you request a refund within 7 days of your enrollment, we will process it in full. Upon determining that you are entitled to a refund pursuant to this policy, Success with Soul, Inc. will promptly issue an instruction to its payment processor to issue the refund. Success with Soul, Inc. does not control its payment processor and will not be able to expedite any refunds. To be clear: if you are outside of the 7-day window, the sale is final and no refunds will be granted, including for payment plans.
If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted to you to use the material provided under these Terms. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media or community groups limited to paying members, and other resources.
All refunds are discretionary as determined by Success with Soul, Inc. To further clarify, we will not provide refunds after the 7th day from your date of purchase, and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
If you’ve purchased a coaching package (e.g., a bundle of calls), your payment is a one-time, upfront fee and is non-refundable, whether or not you choose to use all of your sessions. It is your sole responsibility to schedule and attend your calls before they expire.
If you have any questions or problems, please contact our support team directly at hi@successwithsoul.co.
PAYMENT PLANS AND ANTI-CHARGEBACK
If you opt for monthly payments through a payment plan, you remain responsible for those payments unless you obtain a refund according to the Refund Policy above.
You hereby authorize Success with Soul, Inc. to charge your credit card, debit card, or other payment method automatically each month according to the terms of your payment plan. You understand, acknowledge, and agree that your subscription, membership, or payment plan will automatically continue, and you authorize Success with Soul, Inc. (without notice to you, unless required by applicable law) to collect any and all outstanding receivables using any eligible payment method on record for your account. All payment information you provide must be accurate, complete, and current. While Success with Soul, Inc. will use commercially reasonable efforts to ensure the security of all credit card and other personal information, it expressly disclaims any liability for any damage that may result should any information be released to any third parties, and you agree to hold Success with Soul, Inc. harmless for any damages that may result therefrom.
You may not cancel or avoid payment plan payments except through the Refund Policy. If any payment is not made, and if all eligible payment methods on file are declined, you must provide a new eligible payment method promptly or your program access will be suspended and your account turned over to collections. For clarity, you are legally obligated to complete your payment plan in full after the 7-day refund window has closed.
Anti-Chargeback Provision. You agree NOT to initiate any credit card chargeback, payment dispute, ACH return, or similar payment reversal with your bank or payment processor with respect to any charge for the Product unless: (i) Success with Soul, Inc. has refused, in writing, to issue a refund to which you are entitled under the Refund Policy; or (ii) the charge is the result of fraud or unauthorized use of your payment method by someone other than you.
You acknowledge that initiating a chargeback in violation of this provision constitutes a material breach of these Terms. In the event of such breach, Success with Soul, Inc. reserves the right to: (a) immediately terminate your access to the Product and all other Products of Success with Soul, Inc.; (b) dispute the chargeback with your bank or payment processor and provide evidence of your acceptance of these Terms, including your authorization of the disputed charge; (c) recover the chargeback amount, plus all costs incurred (including but not limited to chargeback fees imposed by the payment processor, collection costs, and reasonable attorneys’ fees), as a debt owed to Success with Soul, Inc.; (d) turn the matter over to a collections agency; and (e) report the unpaid debt to credit reporting agencies.
If you have a dispute or concern about a charge, please contact us at hi@successwithsoul.co FIRST to resolve the matter directly before initiating any chargeback. We will make reasonable efforts to address legitimate concerns.
HOW LONG DO I HAVE ACCESS?
For memberships, you will have access as long as you are an active, paying member in good standing.
For all other purchases, when you purchase our digital product or program, you’re gaining “Lifetime Access,” which lets you enjoy the product for the full extent of its operational life cycle. This isn’t your lifetime, but rather the active lifespan of the product or program itself. Should the product or program be updated, revamped, or enhanced, you’ll receive all future updates as part of your purchase. If the content is downloadable, you can save it directly to your device for unrestricted access. Please note, “Lifetime Access” expires if the product or program is retired or terminated. In such cases, access will be revoked, and the “Lifetime Access” term will be considered fulfilled. Success with Soul, Inc. reserves the sole right to determine the active lifespan of a product or program.
Upon purchase, Success with Soul, Inc. grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material (collectively, the “Courses”) for your own personal or internal business use. Except as otherwise stipulated, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any of the Courses in any manner.
By ordering or participating in Courses, you agree that the Courses you purchase or download may only be used by you (and the named Authorized Additional User, per the ACCOUNT SHARING AND ACCESS section) for your personal or business use and may not be sold or redistributed without the express written consent of Success with Soul, Inc. Furthermore, you agree not to create any derivative work based upon the Courses and not to offer any competing products or services based on any information contained in the Courses.
FORCE MAJEURE
Neither party shall be liable for any failure or delay in performance under these Terms (other than the payment of money) to the extent such failure or delay is caused by circumstances beyond that party’s reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, public health emergencies, acts of war or terrorism, civil unrest, governmental actions or orders, labor disputes, internet or telecommunications failures, cyber-attacks, third-party service provider failures, AI platform discontinuation or material change (including but not limited to OpenAI, Anthropic, Google, or any successor platform), software platform outages (including but not limited to Kartra, Beehiiv, Stripe, WordPress, Showit, Skool, Airtable, or Zapier), or any other event or circumstance not reasonably foreseeable or preventable through commercially reasonable efforts. The affected party shall give prompt written notice of the force majeure event and shall use reasonable efforts to resume performance as soon as practicable.
STATUTE OF LIMITATIONS
You and Success with Soul, Inc. agree that any cause of action or claim either party has arising out of or related to these Terms or the Product must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred. This limitation does not apply where a longer period is required by applicable non-waivable law.
ASSIGNMENT
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of Success with Soul, Inc. Any attempted assignment in violation of this provision is null and void. Success with Soul, Inc. may freely assign or transfer its rights and obligations under these Terms without your consent, including in connection with a merger, acquisition, sale of all or substantially all of its assets, corporate reorganization, or to any successor in interest.
ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any other policies referenced herein (including the AI Tools provisions), constitute the entire agreement between you and Success with Soul, Inc. with respect to the Product and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, between you and Success with Soul, Inc. concerning the Product. No employee, agent, contractor, or other representative of Success with Soul, Inc. is authorized to make any oral or written representation that modifies these Terms.
MODIFICATIONS TO THESE TERMS
Success with Soul, Inc. may modify these Terms from time to time. If we make material changes to these Terms, we will provide notice by: (i) posting the updated Terms on our website with an updated “Last Updated” date; and (ii) where reasonably practicable, sending an email notification to active customers at the email address on file. Material changes will become effective thirty (30) days after the date of notification. Non-material changes (including but not limited to clarifying language, formatting changes, and updates to internal references) become effective upon posting. Your continued access to or use of the Product after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Product. If you continue to use the Product after the effective date of material changes, you will be deemed to have accepted those changes.
NOTICES
All legal notices to Success with Soul, Inc. under these Terms must be in writing and sent to:
Success with Soul, Inc. Attn: Legal Notices c/o Kathryn Kordsmeier Email: legal@successwithsoul.co
Notices to you will be sent to the email address you provided at the time of purchase or any updated email address on file. You are responsible for maintaining a current email address with Success with Soul, Inc.
SEVERABILITY
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect. The parties agree to substitute for the invalid provision a valid provision that most closely approximates the intent and economic effect of the invalid provision. The invalidity or unenforceability of any provision in any jurisdiction shall not affect the validity or enforceability of that provision in any other jurisdiction.
WAIVER
No failure or delay by Success with Soul, Inc. to enforce any provision of these Terms shall constitute a waiver of that provision or any other provision. No waiver by Success with Soul, Inc. of any breach of these Terms shall constitute a waiver of any subsequent breach. All waivers must be in writing and signed by an authorized representative of Success with Soul, Inc.
ACCESSIBILITY
Success with Soul, Inc. is committed to providing a website and Products that are accessible to people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium. If you experience any accessibility barriers while using our website or Products, please contact us at hi@successwithsoul.co with the subject line “Accessibility” so we can address your concerns. Please include the URL or location of the content you experienced difficulty with and the nature of the issue.
CONTACT
If you have any questions or concerns about these Terms, please contact hi@successwithsoul.co.